AI & Automation
Harness the power of AI to transform your business operations.
Read moreIT Support
Managed IT Support That Keeps Your Business Running
With managed IT support from Teckloom, your people keep working, your data stays secure, and problems get handled before they land on your desk.
We work with
Talk to an engineer
Not a sales queue. Tell us what you need and we’ll come back within 24 hours.
- 12 min
- average response
- 99.9%
- uptime sla
- 24/7
- support
- 500+
- projects delivered
A laptop dies on Monday morning. The printer vendor blames the network company, the network company blames the software, and your office manager spends the afternoon on hold. Teckloom gives you one team and one number for all of it: laptops, networks, cloud systems and security, watched around the clock so problems get caught before work stops.
What’s included
Everything that comes with it.
Workstation & Laptop Support
We set up, patch, and fix the laptops and desktops your team uses every day, and we do it remotely.
Network Setup & Management
We set up and manage your Wi-Fi, switches, firewalls, and internet connections so the office stays online.
Cloud Infrastructure (AWS, Azure, GCP)
We build, run, and monitor your systems on Amazon Web Services, Microsoft Azure, or Google Cloud, including backups and recovery.
Cybersecurity & Compliance
We handle patching, access control, email security, and audit records, so you can answer security questions from clients and insurers.
AI-Powered Monitoring & Alerting
We watch your systems around the clock, and unusual behavior raises an alert to our team before it turns into an outage.
Intelligent Automation & Workflows
We automate the repetitive parts of IT, like new hire setup, password resets, and software installs, so nobody waits.
What changes
What you get out of it.
One Number to Call
When something breaks, you stop refereeing between vendors and call one team that owns the problem until it is fixed.
Work Keeps Moving
Your team spends the day on customers and revenue instead of waiting for a laptop to reboot or a file server to respond.
Security You Can Explain
When a client, insurer, or auditor asks how you protect their data, you have a clear answer and someone who can back it up.
Questions
Before you get in touch.
If yours is not here, ask us. We answer within 24 hours.
How fast do you respond when something breaks?
Our average response time is 12 minutes, and support runs 24/7. You call 1-800-TECKLOOM or email hello@teckloom.com and reach a team that already knows your systems. We start on the problem remotely as soon as it comes in, so your staff are not sitting idle.
How do you handle security and compliance?
We cover patching, access control, email security, and monitoring as part of your support, not as a separate product you buy on top. We also keep records you can hand to a client or insurer who asks how their data is protected. Teckloom is SOC 2 Compliant and ISO 27001, and we are a Microsoft Partner, AWS Partner, and Google Cloud Partner.
Do we have to replace our current IT setup?
No. We start with what you already have, document it, and fix the things causing the most disruption first. Hardware and software get replaced only when there is a real reason, like a security risk or a machine that cannot be kept current. We tell you what is changing and why before we change it.
How does this work with your AI & Automation and Web & App Development services?
It is one team, one agreement, and one point of contact. The people who run your IT Support are the same group behind AI & Automation and Web & App Development, so nothing falls between vendors. You can start with IT Support on its own and add the others later. If a manual process is slowing your staff down, we can automate it instead of supporting it forever.
How do we get started?
Email hello@teckloom.com or call 1-800-TECKLOOM, and we reply within 24 hours. The first conversation is a review of what you run today, what keeps breaking, and what your team actually needs. We are headquartered in West Palm Beach, Florida, and we work with clients across the United States. If you are not sure what you need, we will figure it out with you.
Also from one team
Let’s build something great.
Ready to transform your technology? Tell us about your project and we’ll get back to you within 24 hours.